Online Check-In:
The online check-in captures important information such as reservation details, flight information, and special occasion dates.  Due to processing time, on-line check-in must be completed no later than 5 days prior to arrival.
For access to Sandals Online Check-in System visit: http://checkin.sandals.com/index.cfm?brand=sandals
For access to Beaches Online Check-in System visit: http://checkin.sandals.com/?brand=beaches

What is the Dress Code for the Restaurants at Night?
Resort Casual: Dress shorts or jeans are permitted.  Swim wear must be dry and covered.  No bare feet.
Resort Evening: Dress pants for gentlemen. Shirt with sleeves and collar. Dress shoes.
On most nights you will need to dress casually elegant or elegant.  This all depends on the restaurant you wish to dine in.  Many couples change into more comfortable clothing after dinner.  None of the restaurants require a jacket to be worn.

Do I Need to Bring an Electrical Adapter?
110 volts, 50 cycles in Jamaica; 110 volts, 60 cycles in Antigua; 220 volts, 50 cycles in St. Lucia; and 120 volts, 60 cycles in the Bahamas.  Hair dryers are provided in every room.

Can I Make Reservations for Dining or Onsite Activities Before I Travel?
Reservations for dining (most restaurants don’t require reservations), golf, scuba, watersports, tennis, etc. can only be made once you arrive at the resort.

Do the Resorts Have a Nurse on Property?
There is a Registered Nurse on the premises at every Sandals (except Sandals Inn) with daily office hours.  Services are complimentary but there is a charge for medication and/or Doctor consultations should these be necessary.

Can the Resorts Accommodate Food Allergies?
You can rest assured that Sandals & Beaches Resorts will work very closely with you and the chef can ensure that the appropriate meals are available.  Please provide the resort with your arrival date and booking number as well as your name and the resort at which you will be vacationing so that arrangements can be made for you to speak with the chef on arrival.

Credit Card?
The resort front desk will accept most major credit cards (MC, VISA, and AMEX).  They also accept traveler’s checks.  Upon check-in, all guests will be asked to tender a credit card to activate their room folio.  The purchase of optional services from the resort outlets will be done by signing all charges to the guest’s room folio.  Cash is not accepted at any of the revenue outlets.  However, if you are planning to travel off property for shopping and such, it is recommended to bring some cash along as some vendors do not accept credit cards or traveler’s checks.  There are exchange bureaus at every Sandals Resort.  All of the islands accept US dollars, but please not that you may receive change in the local currency.  Additionally, you may want to carry change to tip luggage attendants at the airport and drivers outside of the resort.

Are Beach Towels Provided by the Resort?
Yes, beach towels are provided by the resort.

What are the Transfer Times from the Airport to the Resort?
Montego Bay, Jamaica*                                                                                     
Sandals Montego Bay  10 minutes                                           
Sandals Royal Caribbean  20 minutes                                           
Sandals Inn   20 minutes                                           
Ocho Rios, Jamaica*                                                                                           
Sandals Dunn’s River  120 minutes                                         
Sandals Grande Ocho Rios  120 minutes                                         
Negril, Jamaica*                                                  
Sandals Negril  75 minutes
Whitehouse, Jamaica*
Sandals Whitehouse  90 minutes

Castries, St. Lucia**
Sandals Halcyon  120 minutes
Sandals Grande St. Lucian  120 minutes
Sandals Regency St. Lucia  120 minutes

Nassau, Bahamas
Sandals Royal Bahamian 15 minutes

St. John’s, Antigua
Sandals Grande Antigua 20 minutes

Transfer times are approximate and may vary with traffic / road conditions.  *Transfer times to all properties in Jamaica are based on arrival at Montego Bay International Airport (MBJ).  Transfers to all Sandals Resorts in Jamaica are only included from MBJ.  **Transfer times to all properties in St. Lucia are based upon arrival at Hewanorra International Airport (UVF).  If flying into the closer airport (Vigie-SLU) then the transfer time to the properties is 15-20 minutes.

Sandals Resorts Stay at 1 Resort, Play at all Resorts on the island

St. Lucia Exchange Privileges  (Stay at 1, Play at 3)
You can take full advantage of the exchange privileges at all 3 of the glorious Sandals Resorts on the island and enjoy a stunning amount of amenities! 

When you take advantage of the “Stay at 1, Play at 3” program, choose from an unbelievable 14 gourmet restaurants, including the world-famous Pier Restaurant, suspended out over the sparkling emerald waters of the Caribbean. Golf to your heart’s content with absolutely no greens fees at the premier, award-winning course at Sandals Regency St. Lucia Golf Resort & Spa. Experience three of the most pristine beaches in the tropics, 11 pools (many with swim-up pool bars), 3 top-of-line watersports complexes, whirlpools, 2 full-service European spas, 4 state-of-the-art fitness centers, 3 nightclubs and 23 bars. 

Complimentary roundtrip transfers included between all three Sandals in St. Lucia, all located within minutes of each other.

• Sandals Grande St. Lucian
• Sandals Halcyon Beach
• Sandals Regency St. Lucia

Jamaica Exchange Privileges (Stay at 1, Play at all)
When you stay at any one of the spectacular resorts in Jamaica, you can take full advantage of the exchange privileges at all the Sandals Resorts on the island and enjoy a stunning amount of amenities!

When you take advantage of the “Stay at 1, Play at all” program, choose from an unbelievable 30+ gourmet restaurants and introduce your appetite to never-ending delicious cuisine. Golf to your heart’s content with absolutely no greens fees at the premier, award-winning course at Sandals Golf & Country Club. Complimentary transportation is provided to and from the golf course for Sandals Dunn’s River and Sandals Grande Ocho Rios. Experience the array of over 20 pools (many with swim-up bars), beaches and whirlpools to full-service European spas, observing sunsets and simply lazing around.

Free Transfers within Towns: In Ocho Rios and Montego Bay, simply board one of the courtesy shuttles, which run on a regular schedule between the resorts, and be whisked away to any Sandals of your choice within that town.

• Montego Bay: Sandals Montego Bay, Sandals Inn, Sandals Royal Caribbean
• Ocho Rios: Sandals Grande Ocho Rios, Sandals Dunn’s River Villaggio
• Negril: Sandals Negril, Sandals Whitehouse

In Negril, transfers are not included and you must inquire upon arrival with the guest relations department regarding how to arrange exchange privileges. Sandals Negril and Sandals Whitehouse guests DO have full exchange privileges with Beaches Negril and Beaches Sandy Bay, however transfers are not included.

All information subject to change without notice. Call 1-800-Sandals for updates. (9/9/09)